Metal Frame Pools
Drop-Stitch Inflatable Pools
Kids' Pools
Top Ring Pools
Pool Accessories
SPAs with Built-in Pumps
SPAs with External Pumps
Portable Ice Bath Tubs
Inflatable Ice Baths
Classic Air Mattresses
Raised Air Mattresses
All-Around Paddle Boards
Touring Paddle Boards
Inflatable Kayaks
Inflatable Boats
Floating Docks
Floating Yoga Mats
Floating Hammocks & Loungers
Water Leisure Accessories
Gymnastics Air Track Mats
Inflatable Sofas
Inflatable Chairs & Loungers
Inflatable Sofa Beds
Inflatable Sleeping Pads
Inflatable TentsFAQ: Ordering Inflatable Products from UNIFUN
Answers on our factory, customization, MOQ, samples, quality checks and shipping. Can't find your question? Contact our team.
Company & factory
Are you a manufacturer or a trading company?
We are a manufacturer. UNIFUN Outdoor operates two production sites in Suqian, Jiangsu, and Lu’an, Anhui, running PVC film calendering, printing, high-frequency welding, flocking, cutting and packing.
Where are you located?
Our sales and R&D office is in Jing'an District, Shanghai; our production bases are in Suqian (Jiangsu) and Lu'an (Anhui).
Can I visit the factory?
Yes. Visit in person, send a third-party inspector, or book a live video inspection.
Which markets do you export to?
Europe, North America and Oceania, for seasonal promotions and long-term product lines.
Products & customization
How many products do you make?
270+ catalog models across 9 product lines: pools, inflatable hot tubs, cold plunge tubs, air mattresses, paddle boards, kayaks and boats, docks and water mats, inflatable furniture and camping gear.
Can I put my logo on the products?
Yes. Logo, prints, colors, sizes on drop-stitch products, accessory bundles and retail packaging can all be customized.
Can you make a size that is not in the catalog?
Drop-stitch pools and ice bath tubs accept custom sizes. For other lines, send the size you need and we confirm feasibility.
Do hot tubs come in US and EU versions?
Yes. Most hot tub models are offered in EU (220–240 V) and US (110–120 V) electrics, with EU, US, UK and AU plug options.
Ordering
What is the minimum order quantity?
MOQ depends on the model and the customization. Send model numbers and quantities and we confirm MOQ in the quotation.
Can I mix models in one container?
Yes. Mixed containers across product lines are common.
Can I get a sample?
Yes. Sample time and sample cost are confirmed for each project based on the model, customization, packaging, and order quantity. Your quote will also state whether the sample fee can be credited toward the bulk order.
How do I get a price?
Use the inquiry form with model numbers (e.g. UNI30021), quantities, target market and branding needs.
Quality & shipping
How do you check quality?
We check incoming materials and in-process dimensions, weld seams and print alignment. Where specified, we use tensile testing, and applicable products are inflated and checked for leaks. Finished goods are checked against the order specification before shipment, and packing and loading photos can be provided as agreed.
Do your products have certificates?
Many products are tested to CE, EN71 and GS. Certificates with numbers are listed on our Quality page; ask for the report of the exact model.
How are products packed?
Standard packing is a color box with manual and repair patch; custom packaging is available. Packing size is listed per model where available.
How is freight calculated?
Freight depends on gross weight, volume (CBM) and destination; we quote it with your order or work with your forwarder.
Have a Question?
Contact our team for product details, customization options or project support.